Have to ever gone to buy a laptop in the recent time or simply what criteria you adopted while purchasing yours. If I ask this question to anyone the answer will quite simple, they will say the features, looks and design and the brand value. Is it all? Why do maximum people forget about the fourth features that is Customer Support or After Sales Service in simple words. Notebooks and laptops are among the products that have seen biggest growth in terms of sales but the sad part is that the companies are not serious about after sales service of their products.
The basic criteria that one adopts while purchasing laptops is simply by asking some of the friends who are pre owner of the same or the maximum we do is to check on the internet about the same and last but not the least we simply believe on what the salesman at the store says.
A recent survey by a review site clearly reveals the positioning of the major brands when it comes to After sales service.
Looking at the above stats we can clearly say that Dell is said to have the best Support and services for their laptops followed by HP/Compaq and Asus. It was quite shocking to see the market positioning of major brands like Toshiba and Apple which are leading the market but when it comes to provide support service, they are lacking in it.
Laptops King is here to provide you unbiased reviews and news and thus helping our customers to know the hidden facts about the big brands.
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